IDEO have put together a little book on design research ethics - do no harm right! (link)
"Respect your participants!
Some methods depend upon other people, often strangers, sharing generously their time, thoughts, and feelings. Have consideration for their health, safety, privacy, and dignity at all times.
Her are some principles that guide IDEO's interactions with participants:
- approach people with courtesy
- identify yourself, your intent, and what you are looking for
- offer to compensate participants
- describe how you will use this information and why it's valuable
- get permission to use the information and any photos or video you take
- keep all the information you gather confidential
- let people know they can decline to answer questions or stop participating at any time
- maintain a nonjudgmental, relaxed, and enjoyable atmosphere" (IDEO, 2003)
IDEO.org has also created a set of resources for human-centred design for impact in challenging environments. The Field Guide is a new take on the IDEO design cards which I have used for teaching for a number of years. The examples/cases in the book provide nice illustrations for my students. Go to designkit.org for Design Kit: The Human-Centered Design Toolkit from IDEO for a range of resources and courses - many free.
 |
| Books, guides, and free downloads from designkit.org |
